Element 1: Resource Sharing

Elements

Goal Statements

 Intended Results Evaluation Methods

06/07

07/08

08/09

09/10

 10/11
1. Resource Sharing

A. Cooperative
Collection
Development

 Seek input from member librarians on collection needs that can be met through the CCD program and how CCD program can be revised to better meet needs.
 Redesigned CCD program that better meets member library needs.
 Participation in redesign process and focus group responses to new CCD program.
 X
        
  Implement revised CCD program to support regional collection development.
 High quality resources are available for the students and schools of the region through enhancements to local collections.
 Collection status reports, borrowing rates, and annual survey responses regarding CCD program.
 X
 X
 X
 X
 X
B. Delivery
 Continue to provide existing delivery services through Rochester Regional Library Council courier service contract.
 Continued access to interlibrary loan and other regional materials for end users.
 Annual review of the continued effectiveness of the courier service to deliver promptly regional materials.
 X
 X
 X
 X
 X
  Work with Genesee Valley BOCES Operations and Maintenance department to develop and pilot an internal courier service.
 Higher efficiency in delivery measured by a reduction of at least two (2) days in the average delivery time for interlibrary loan and other materials.
Comparison of average delivery times for interlibrary loan materials before and after implementation of the service from electronic records and annual survey.
   X
 X
    
  Provide full courier service for member libraries to support interlibrary loan and other SLS services.
 Improved access to shared resources to better support learning.
 Satisfaction matrix on the SLS annual survey
Anecdotal stories that provide examples of ways the courier service provided more effective and efficient access to help students complete a learning task.
       X
 X

C. Interlibrary Loan

 Identify possible updates to the ILL process including direct student resource requests and develop new ILL procedures and handbook.
 Documentation of changes to ILL procedures and training schedule for new implementation.
 Liaison and Council approval of ILL changes
Feedback from ILL training sessions
     X
    
  Implement revised ILL procedures to provide higher level of resource sharing using the identified changes.
 Member librarians will have improved access to ILL resources with fewer failed requests and shorter ILL processing times.
 Review of ILL statistics to measure unfilled requests, processing time, and number of ILL requests.
       X
 X
  Create an ILL marketing campaign to showcase improved ILL services to teachers and students.
 An increase of 10% will be seen in the ILL rates for the system between years four and five as students and staff increase usage in response to marketing campaign.
 Comparison of ILL requests between years four and five of the plan.
       X
 X